Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or holidays.
During periods of high order volume, promotions, or other circumstances outside our control, processing times may be longer. If there is a significant delay with your order, we will make reasonable efforts to notify you.
Shipping Times
Estimated delivery times are provided at checkout or on the applicable product page.
Delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, destination, weather, customs processing, product availability, and other circumstances outside our control.
Some products may ship separately or arrive in multiple packages if they are fulfilled from different locations.
Shipping Costs
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, KIK Trends may offer free shipping promotions or other shipping offers. Any applicable shipping promotion will be clearly stated at the time of purchase.
Order Tracking
When tracking information is available, it will be provided to the email address associated with your order.
Please allow some time for tracking information to become active after your order has shipped.
Delayed or Lost Packages
If your package appears to be delayed, please first review the tracking information provided by the carrier.
If the tracking information indicates that your package has been delivered but you have not received it, please check with household members, neighbors, and the delivery location before contacting us.
If you believe your package has been lost or there is another delivery issue, contact us at hello@kiktrends.com and provide your order number.
We will work with you and, when appropriate, the shipping carrier or fulfillment partner to investigate the issue.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you realize that your shipping information is incorrect, contact us as soon as possible at hello@kiktrends.com.
We will make reasonable efforts to update the shipping information before the order is shipped, but we cannot guarantee that changes can be made after an order has entered processing or been shipped.
Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.
International Shipping
At this time, Kik Trends ships only to addresses within the United States. We do not offer international shipping, and orders with shipping addresses outside the U.S. can’t be processed at checkout.
We’re working toward expanding our shipping options in the future. If you have questions, contact us at hello@kiktrends.com.
Shipping Restrictions
Certain products may have shipping restrictions based on their size, contents, destination, carrier requirements, or applicable laws and regulations.
If we are unable to ship an ordered product to your location, we may cancel the affected portion of the order and provide a refund for the amount paid for that item.
Questions About Shipping
If you have questions about your order or our shipping policy, please contact us at:
hello@kiktrends.com
KIK Trends